Everything You Need to Build a Stronger Online Reputation
Monitor what customers are saying, collect more reviews, automate review requests, showcase your best feedback, and understand what's working — all from one platform.
Know What Customers Are Saying
Stop checking review sites one at a time. Local Reputation Tool brings customer feedback from across the web into one centralized dashboard so you can stay on top of your reputation.
- Monitor reviews across 80+ supported sources
- Receive notifications when new reviews arrive
- See ratings and customer feedback in one dashboard
- Track your reputation over time
- Receive scheduled reputation reports
Your Reputation at a Glance
See customer feedback from connected review sources.
Understand whether your reputation is improving over time.
Know when new customer feedback needs your attention.
Spend less time jumping between different review platforms.
Monitor Reviews From 80+ Sources
Your customers aren't leaving reviews in just one place. Connect the platforms that matter to your business and bring your reputation together in one dashboard.
Plus industry-specific sources for home services, healthcare, hospitality, real estate, automotive, professional services, e-commerce and more.
Make It Easy for Happy Customers to Leave a Review
Give customers a simple path to share their experience wherever they interact with your business.
Give customers a simple branded experience for sharing feedback and leaving reviews.
Add a QR code to counters, receipts, signs, cards, packaging or printed materials.
Send customers directly to your review experience through email, text, social media or anywhere else.
Collect testimonials directly from customers and showcase them alongside your other reviews.
Stop Remembering to Ask for Reviews
Connect the tools your business already uses and automatically follow up with customers after appointments, purchases, completed jobs and other interactions.
- Automated email review campaigns
- Automatic follow-up sequences
- Trigger requests after purchases and orders
- Trigger requests after appointments and completed jobs
- Email-triggered invitations for existing workflows
- Webhook and automation-platform support
A Simple Automated Workflow
A customer completes an appointment, purchase or job.
Your connected business system triggers the workflow.
The customer receives your personalized review request.
Automatic reminders help increase the chance of a response.
Works With the Tools You Already Use
Connect appointments, purchases, orders, spreadsheets, CRMs and automation tools to make review collection part of your existing workflow.
Integration availability may vary by plan and connected service.
Respond Faster Without Sounding Like a Template
Responding to reviews shows customers you're listening. AI can help you create thoughtful, personalized responses without starting from a blank page every time.
- AI-assisted review responses
- Automatic responses where supported
- Custom response instructions
- Keep responses consistent with your business voice
- Spend less time writing individual replies
Helpful, Not Generic
Create genuine thank-you responses based on what the customer said.
Respond professionally and thoughtfully to customer concerns.
Give AI instructions that better reflect your business and tone.
Review and manage responses from your reputation dashboard.
Understand What Customers Are Really Saying
Your star rating only tells part of the story. Analyze customer feedback to uncover patterns, strengths, concerns and opportunities hidden inside your reviews.
Understand the overall tone of customer feedback.
See what customers consistently appreciate about your business.
Identify recurring concerns before they become larger problems.
Discover recurring topics and patterns across customer feedback.
Get a clearer picture of your overall reputation performance.
Turn reputation data into practical next steps and quick wins.
See How Customers Find You on Google
Connect your Google Business Profile to better understand how customers discover and interact with your business across Google Search and Maps.
- Understand Google Business Profile visibility
- Track customer interactions
- See searches customers use to find your business
- Compare Google Search and Maps discovery
- Follow performance trends over time
Understand Customer Discovery
Put Your Best Reviews to Work
Your best reviews shouldn't live only on third-party websites. Showcase customer feedback directly on your website and let your reputation help build trust with future customers.
- Customizable website review widgets
- Show reviews from connected sources
- Display first-party testimonials
- Multiple widget styles and layouts
- Keep social proof fresh as your reputation grows
Add Social Proof Where It Matters
Build trust early with recent customer feedback.
Support your services with experiences from real customers.
Use social proof near important calls to action.
Give prospects one more reason to reach out.
Need a Review Source Beyond the Standard List?
Businesses in specialized industries sometimes rely on review platforms outside the standard supported sources. Premium adds support for custom review sources, giving you more flexibility to bring your reputation together.
Custom review sources available with PremiumBuilt for More Than One Industry
Monitor the platforms homeowners use to choose local professionals.
Bring together feedback from healthcare and wellness platforms.
Track reputation across general and industry-specific sources.
Add flexibility when your industry's important source isn't standard.
Want Deeper Visibility — Without Another Dashboard to Manage?
Our Managed Reputation Service goes beyond the self-service platform. We use advanced visibility tools to analyze how your business appears in local and emerging search — then help you understand what the data actually means.
AI Search Visibility
See how your business appears when potential customers ask ChatGPT, Gemini and Perplexity for local recommendations. Understand when you're mentioned, where competitors appear, and which sources AI platforms use.
Local Search Grid Tracking
See how your business ranks across different areas of your local market instead of relying on a single search position. Identify geographic areas where visibility is strong or weak.
Analysis & Recommendations
More data isn't useful if you don't know what to do with it. We help interpret your reputation and visibility data, identify opportunities and determine what deserves attention next.
Powerful Enough to Matter. Simple Enough to Use.
You shouldn't need to become a reputation-management expert just to understand what customers are saying about your business.
Your Reputation Is Already Working for You. Make Sure It's Working in the Right Direction.
See what customers are saying, collect more feedback, respond consistently and turn your reputation into something that helps grow your business.
No credit card required for your free trial.